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The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

Presales Questions (24)

Domain Registration & DNS (60)

How can I move to you and avoid any downtime?

Can I host ... on your network?

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How do I update my DNS?

What are your DNS settings?

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Billing & Payment (14)

Security (7)

Can I get a printed version of my invoice?

What are your bank details?

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What is your policy on spam?

Do you allow IRC on your network?

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Reseller / Developer Hosting (6)

Operating Systems (1)

Do you offer reseller hosting?

Are your control panels branded?

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Where can I learn about Linux?

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General Queries (7)

Search Engine Optimisation (SEO) (4)

I uploaded my website, but I still see the holding page. What is wrong?

I emailed X directly. Why haven't I got a reply?

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Can you help my site appear in Google?

Where can I learn about SEO?

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VPS Questions (35)

Shared Hosting & Other Queries (113)

What is included on the VPS package?

Is MySQL or PHP pre-install on any of the VPS packages?

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How to publish files in Frontpage without Frontpage Server Extensions

Streaming Flash video content - progressive loading

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Articles

Adding MX records

If your domain is hosted on Direct Admin or Helm we will most likely need to set up any MX records for you.If you are on our new sys

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Main Categories

Presales Questions (24)

Domain Registration & DNS (60)

Billing & Payment (14)

Security (7)

Reseller / Developer Hosting (6)

Operating Systems (1)

General Queries (7)

Search Engine Optimisation (SEO) (4)

VPS Questions (35)

Shared Hosting & Other Queries (113)

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