|
If you need assistance then you have come to the right place
Tutorials
If you are a new client, then maybe you should have a look at some of the
Flash tutorials
we provide. These handy tutorials will guide you
step-by-step
through the most common issues that arise
Support Desk & Knowledge Base
If you have an issue that the tutorials above do not cover you can access our support desk
24/7
through your
browser
You can also access our Knowledge Base for other frequently asked questions
If you are unable to find an answer to your query in the Knowledge Base, then you can ask our support team directly by sending an email to
support@blacknight.ie
. Please provide as much information as possible in your support request, including any error messages. Our technical support team will be only too happy to assist you
Our DNS servers are:
|
ns.blacknightsolutions.com
|
217.114.173.6
|
|
ns2.blacknightsolutions.com
|
82.96.97.64
|
PLEASE NOTE THESE ARE NOT FOR USE BY OUR COLOCATION OR DEDICATED SERVER CLIENTS
NB:
Blacknight Solutions does not offer technical support for application specific issues such as cgi programming, html or any other such issue not pertaining to the services for which we are contracted.
|
