What our clients say
3V require quality hosting with a provider we trust. We chose Blacknight because we had heard that of the Irish hosting providers they were the most customer focused. This turned out to be correct and we have been very happy with their service.
As we are rapidly expanding into Europe and beyond, we now also use Blacknight's domain services to help protect our global brands. We have again found them very customer focused - always willing to oblige and never saying that they can only register certain domains for instance.
Mark Ennis
As one of Ireland's leading software companies we found that we had outgrown our hosting arrangement. By moving to Blacknight we not only improved our infrastructure, but consolidated our hosting arrangements and domain portfolio management in one place. With our latest development of an Online Store on our website www.BigRedBook.com the move to Blacknight also provided us with complete control and scalability, whilst also offering excellent support services. We have found their technical staff to be a pleasure to work with and look forward to a long-lasting them.
Conor Gallagher
At the risk of sounding slightly hysterical, we can't recommend Blacknight
enough for the quality of service, level of support and sheer reliability
we've experienced since we made the switch.
We have been consistently impressed by the help and genuinely useful
advice we've been given when we've encountered an issue, the level of
professionalism Blacknight's support staff display, and the all-round
can't-do-enough ethos. It's been a great experience and we frequently
recommend the company to all and anyone who'll listen. In summary? A big
(manicured) thumbs up.
Kirstie McDermott
Blacknight have been providing technical services to 123.ie for over a year now. We are effectively able to outsource all internet, dns, hosting and IT infrastructure work to them. They provide a service which is unique in my experience, whether it's Windows or Linux, office LAN or web host, they have someone whom we can call on.They are also extremely cost effective.
Geoff Boyle - Director
We moved dedicated servers over to Blacknight almost a year ago over frustrations with our data center in the US and their downtime and support. This was one of the best business decisions we have ever made. Blacknight have had 100% uptime since our move and the support structure they have in place is second to absolutely none. In our many years online and many hosts Blacknight have been by far and away the best. The guys at Blacknight really go above and beyond when it comes to helping their customers and are incredibly accommodating with special requests. Blacknight are more than what a hosting company should be for us, they are business partner. I would personally recommend Blacknight to anyone who values uptime, superior customer service and top notch hosting.
Dave Davis - Managing Director
Blacknight Solutions have been prompt, personal and professional in all my dealings with them. Whenever a challenge arose (very rarely!), they not only dealt with it, but proactively sought to ensure future solutions. I also appreciate the lateral thinking and holistic suggestions as to how I can/should/might be using technology to better my business.
Seaghan Moriarty - Manager
www.studentcents.ie / www.studentcents.co.uk
We needed a company that could provide reliability, security and integrity and who were interested in the client. A company that would be easy to talk to, always there to talk to and who would understand what we wanted.
We opted for a managed solution from Blacknight because we had no desire to get involved with the technicalities of looking after a server, although we knew what we wanted and needed.
Whenever we have had a question or an issue as a result of running our business websites, whether or not it was, strictly speaking, directly within the sphere and brief of Blacknight's support, we have felt able to ask them for help and they have responded positively.
Their support team always responds quickly and, unusually, their email support also has a fast response and not the 24-48 hours you might be lucky to expect with other companies.
It is nice to know that we don't have to worry about the continuity and integrity of our websites as Blacknight are doing the worrying for us.
David Barnes
Webdream have relied upon Blacknight for Hosting Management and Support since 2002.
During this time we have developed a great working relationship with the staff at Blacknight, and consider the company to be a valued technology partner. The technical support provided by Blacknight is outstanding. All queries are processed promptly and efficiently and we are always kept well informed on what's happening with the servers. On many occasion Blacknight have 'gone beyond the call of duty' when assistance has been required, and this has been greatly appreciated.
Blacknight is highly recommended by Webdream.ie.
Joel Driver
We at Digino Marketing have been so impressed at the level of efficient, clear and precise cutomer support we have received from the Blacknight Support team. Jimmy and the group are very patient and understanding.
We highly recommend Blacknight solutions as a Hosting Provider and look forward to our relationship growing stronger.
Michael O'Callaghan - IT Director
Blacknight have been superb to deal with in every instance. It's rare to find a hosting company who are so genuinely friendly and helpful. We've tried about a dozen hosts over the past 8 years and the only one I consistently recommend is Blacknight.
Paul Farnell
The only bad thing about Blacknight is they make the experience of dealing with other companies' support comparatively worse.
Stewart Curry
Digital Active Website Development
I just thought that I would take a minute to say that I think your people give outstanding support on a consistent basis. The response time and quality of answers are excellent.
Alex O'Connor
Thank you Blacknight! I’m recommending customers using eWrite Lite CMS to use Blacknight hosting.
Gordon Murray
I've used Blacknight to host several websites, both commercial and personal, for a number of years. I've found their account setup and domain registration processes to be straightforward with a quick turnaround time. Their support is excellent and any problems I've had have been dealt with in a very personal and efficient manner. The DirectAdmin control panel makes managing all aspects of my sites and email accounts a doddle. I especially like the Installatron script that allows applications to be quickly deployed. So it's good to see that despite being very competitively priced, Blacknight still offer a superb service.
Robin Strahan
I've been using Blacknight now for a couple of years. I was initially enticed back from hosting my site in the US because of the 'Blog Hosting' offer. It indicated that there was a host who understood blogging and the package was priced competitively. When Blacknight launched VPS support, I decided to make the jump as I now wanted to host a number of different sites and have control over the way the platform worked. The switch from shared hosting was painless and I received any help I needed along the way. Any support requests I've had have been dealt with promptly and with the upmost courtesy. Blacknight understand what they're doing and what matters to the customer. I've no hesitation recommending them.
Anthony McGuiness
Just a little note to thank the staff at Blacknight. After using Blacknight.ie for transferring .IE and .DE domain names, I would have to say that their support was second to none. Their staff, especially Niamh really helped me to organise the domain transfer. The response was always super fast, and above all friendly. Thanks again !
Paul Savage
Graphics IT
Hosting with Blacknight is in our opinion a 'no brainer'! Compared to other hosting companies they offer better value for money on more up to date hardware with better support.
Paul Keane
Originally we were with a US web host. We were advised by our web marketing people to move our website to an Irish host to improve indigenous search results. Our website is not a static business card. We take our web presence very seriously. Research demonstrated Blacknight to be the best option. The move to Blacknight proved it. No hitch, no glitch, minimum fuss, excellent support, fair billing.
John O'Neill
Blacknight won me over for a few simple reasons. 1) Good Customer Service. The team know their stuff, and they get things done, plus they don't throw you lines straight from the customer service training manual, they actually listen to your problem; 2) Reliable. Their server's stay up for longer then their competitors and it's always easy to contact them if there's a problem; 3) A Great Control Panel. Their software feels great to use, and everything can be managed from one account; 4) Value for Money. Compared to other hosting companies, Blacknight provide the biggest bang for your buck when you combine the quality of their customer support with the generous hosting packages they provide.
I highly recommend Blacknight to all web designers, developers, resellers, or anyone else looking for a professional, reliable and friendly web hosting company.
Iarfhlaith Kelly
