Notice regarding scam emails & text messages targeting Blacknight Learn More
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Blacknight is certified to ISO 27001, the strictest international standard available in information security management. We own and manage all our own infrastructure and network, peering directly at multiple points of presence and internet exchanges. This gives us complete control and security. All our servers are hosted in Ireland and governed by European Union laws on privacy and data-protection.
We don’t outsource our customer service. All our technical support, engineering, accounts and sales services are directly provided by Blacknight staff at our headquarters in Carlow, Ireland. Got a question? Browse our helpdesk, or send us an email. Open a live chat, or pick up the phone and call us. Reach out on social media if you prefer. Unsure about what you need? We'll be happy to explain!
We are constantly innovating, in partnership with the leading solution providers to bring the best products and services to our customers. Our datacentres in Carlow and Dublin are state-of-the-art. We invest directly in the development of internet standards, governance, and best practice, through our active participation at the highest international level in industry organisations and forums.
Over the past 15 years we’ve built a reputation for service, support, and engagement with our customers. We’ve won many awards, at local, national and international level. We’re pioneers in the use of blogging for business; we’ve integrated social media into our customer service and support functions; and we sponsor and participate in business and community events.
The common thread is people: customers, staff, our international partners, and the physical and virtual communities we share. When you do business with Blacknight you talk to real people in our Carlow office, and we bring world-class technology to bear on your business requirements.
Need help? We’re listening!
