You have reached this page because you got a notice either from us (Blacknight) or from ICANN stating that your previous domain registrar had lost their ICANN accreditation and that all their domains were being moved to Blacknight.
We hope that the information on this page will help to make this transition as smooth as possible and answer any questions you might have about the process and why it’s happening.
ICANN (Internet Corporation for Assigned Names and Numbers) which is the governing body of the domain name industry, manages the accreditation of companies known as domain name registrars.
Your previous registrar has recently lost their ICANN accreditation and is no longer able to manage your domain registration(s) for you.
As a part of the de-accrediation process of a registrar, ICANN goes through a process of choosing which accredited registrar in good standing should takeover the management of the domain names so that you, the registrant, are not impacted.
Blacknight has been chosen by ICANN to receive the domain names that were with your previous registrar.
The process of moving your domain(s) to Blacknight should not require any work on your part, although we may need to verify current contact details for some registrants.
Going forward you will be able to manage your domain(s) via our control panel. You should receive instructions from us on accessing your new account with us.
We will be responsible for handling your domain name renewal and will send you invoices for this. Once payment is received we will renew your domain(s).
It is vital that your contact details are kept up to date. You may update your contact details in your control panel
Our customer service team is at your disposal. Please feel free to email firstname.lastname@example.org with any queries or question you may have. Alternatively you may choose to ring us on one of the following numbers:
Intl. +353 (0) 59 9183072
UK: 0844 484 9361
Locall: 1850 929 929
What are your opening hours?
Our telephone lines are open Monday to Friday from 9am to 6pm (UTC).
Our support desk is open 7 days a week.