Cookies

Cookies

Website Cookie Policy

This page outlines the cookies used by this website, their purpose, and how to manage them.

About Cookies

Cookies are small data files which are sent to a user’s computer or mobile phone from a website and are stored on the hard drive of the user’s device. They are useful because they enhance the user experience whilst browsing the website. Some cookies are required in order for certain aspects of the site to work correctly (such as remembering your cart selections, saving your session state and so on) while others are third-party cookies for analytics purposes such as Google Facebook, Adroll etc. Blacknight also integrate some functions to the site such as our Live-chat portal, Twitter feeds, and LinkedIn.

A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user’s computer or mobile phone from the website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

Why does Blacknight use Cookies?

Blacknight uses cookies for the following purposes:

  • To enhance the user experience, by preserving user states, for example, a user’s login status or shopping cart status.
  • To integrate third party functions to the site such as our Live-chat portal, Twitter feeds, and LinkedIn.
  • To help Blacknight collect anonymised analytics of site usage, so that we can optimise the customer experience
  • To help ensure the relevance of Blacknight’s online advertising. We use third party cookies from our advertising partners (AdRoll, Google, Facebook, Twitter, and DigiTrust). These record whether a web browser has previously visited our site, and help our partners to target advertising towards people who are interested in the kind of services we provide. Please note that these cookies simply match ads to browsers which have visited our site, and they do not involve personally identifiable information (PII).

How to Manage Cookies

Internet browsers allow users to manage their cookies. They can set their devices to accept all cookies, to let them know when a cookie has been set, or never to receive cookies.

Each browser works in a different way, for example Mozilla Firefox instructions are here.

Some cookies are not set by the Blacknight website but by other sites which provide a service or functionality on the website. These are known as third-party cookies. In some cases, managing, deleting or blocking these cookies requires you to visit the websites of these third parties. Blacknight Cookies are set to expire within 30 days be default.

Cookies

blacknight.com
Cookie Description
csrftoken Helps prevent Cross-Site Request Forgery (CSRF) attacks
GLOBALID, tuuid, tuuid_last_update, ul_cb/syncum2, buid_#, cookie_id, SESS#, GLOBALID, tuuid, tuuid_last_update, UID{32}, ul_cb/syncum2, bkstoreid Ajax domain / cart , Used to enhance the functionality of the site , and preserve user states , session states

 

.termly.io
Cookie Description
__tlbcpv Used to record unique visitor views of the consent banner.

 

.google.com
Cookie Description
_grecaptcha Protects website forms from spam and brute-force attacks.

 

.termly.io, .hs-analytics.net, .hs-banner.com, .hubspot.com, .hs-scripts.com
Cookie Description
__cfduid Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
blacknight.com
Cookie Description
AWSALB These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual.
_hjAbsoluteSessionInProgress The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.

 

zendesk.com
Cookie Description
__zlcmid, ZD-store, ZD-buid, ZD-suid, __zlcstore Live Chat portal integration
AWSALBCORS For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB).
google.com
Cookie Description
_gid Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
_ga It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
_gat#, ads/ga-audiences, usersync Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.

 

hubspot.com
Cookie Description
__hstc The main cookie for tracking visitors.
hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
__hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
__hssc This cookie keeps track of sessions.

 

hotjar.com
Cookie Description
_hjid, _hjIncludedInSessionSample, _hjIncludedInPageviewSample This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
blacknight.com
Cookie Description
DigiTrust.v1.Identity (SEO) Used with jQuery UI hosted on static.blacknight.com; is used to encode the anonymous DigiTrust identifier and associated data. DigiTrust enables standardised user tagging for marketing purposes and provide an opt-out pop up when the cookie is recognised.

 

.doubleclick.net
Cookie Description
test_cookie A session cookie used to check if the user’s browser supports cookies.
IDE Used to measure the conversion rate of ads presented to the user. Expires in 1.5 years.

 

.youtube.com
Cookie Description
VISITOR_INFO1_LIVE, YSC YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.

 

adroll.com
Cookie Description
#.gif, __adroll , __ar_v4, _te_, adrl , APID, c, ck1, CMDD, CMID, CMPRO, CMPS, CMRUM3, CMSC, CMST, I, IDE, IDSYNC, khaos, KRTBCOOKIE_#, PUBMDCID, PugT, put_#, rlas3, rpb, rpx, rtn1-z, rum, stx_user_id, sync/v1, t_gid, taboola_usg, tap.php, test_cookie, tluid, tuuid, tuuid_lu, uuid2, w/1.0/sd, xuid AdRoll are an Irish based retargeting network that allows Blacknight to show ads to visitors who have landed on our site while browsing the web. We use AdRoll to enhance our branding. You can opt out of AdRoll by clicking here.

 

facebook.com
Cookie Description
fr, tr i/adsct Facebook advertising.

 

twitter.com
Cookie Description
guest_id, personalization_id Twitter universal website tag code.